Now Hiring - Insurance Customer Service Representative- Account Manager in Sterling, CO

Do you want to work for a company that is recognized for excellence by its clients and its industry partners? PFS Insurance Group was named Large Insurance Agency of the Year by the Professional Independent Insurance Agents of Colorado (PIIAC) in 2022. Our team specializes in offering risk management services to mid-market commercial businesses. At PFS our teams are built on a foundation of respect, accountability, and integrity. PFS is looking for a Senior Account Manager who exudes these qualities.

Responsibilities and Duties:

Duties will include:

• Certificates of Insurance (easy and difficult)
• Endorsements
• Cancellations
• Auto ID Cards
• Audits
• Change requests including adding drivers, vehicles, etc.
• Policy Checking
• Ordering and attaching Loss Runs
• Updated certs and drivers
• Pre-renewal proposals

2. Manages client relationships and is in charge of daily servicing of client accounts.

3. Issues cancelations and/or sends reinstatement notices to the insured.

4. Responsible for making sure insurance data in the agency management system is current and accurate for each client.

5. Manage commercial account renewals which include:

• Request renewal documents from the insured.
• Request renewal quotes and prepare marketing submissions for other carriers.
• Maintain relationships with underwriters.
• Review quotes and prepare insurance proposals for Risk Advisors.
• Issues Binders and Prepares and distributes certificates of insurance.

6. Manage commercial new business quotes which include:

• Entering information into the system.
• Reviewing insureds’ existing coverage.
• Creating marketing submissions to carriers.
• Review quotes and prepare insurance proposals for Risk Advisors.
• Offering risk advice along with the Risk Advisor.
• Issues Binders and Prepares and distributes certificates of insurance.

7. Responsible for collecting outstanding payments from the insured.

8. May or may not include managing a team.

Knowledge, Skills, and Abilities:

· Current Colorado P&C License within first 3 months of hire.

· Insurance designation preferred and/or adequate experience.

Job Type: Full-time

Pay: $15.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Supplemental pay types:

• Bonus pay

Weekly day range:

• Monday to Friday
• No weekends

Work setting:

• In-person

Work Location: In person